Who this is for
Owner-run home service businesses between one and fifteen people, in Greater Victoria and the Cowichan Valley. If you answer your own phone, this was built for you.
The trades we work with
- PlumbingEmergencies don’t happen between nine and five. The call you miss at 7 pm is the one worth the most.
- Heating and coolingThe hottest week and the coldest week are when the phone rings hardest and you have the least chance of answering it.
- ElectricalThe quotes go out and then they go quiet. Half of them would still say yes if somebody asked.
- RoofingPeople take months to decide on a roof. Almost nobody follows up past the first week.
- Restoration and water damageThe first company to answer gets the job. There is no second place.
- Landscaping and exterior workSeasonal by nature, which means the same customers should be booking you again every year and most of them don’t.
You’re a good fit if
You own the business and your mobile is the business line. Your jobs run somewhere between $500 and $15,000. You have no receptionist, and hiring one has crossed your mind and then you looked at the cost. You use Jobber or Housecall Pro, or a spreadsheet, or a shoebox, and you have a list of past customers you have never done anything with.
Who this isn’t for
National franchises. Companies with a head office, a procurement process, or somebody whose job title is Operations Manager. Businesses already running enterprise field service software with a support contract attached. That’s a different job and someone else does it better.
Based in Duncan. Serving Victoria, Saanich, Langford, Sidney and the Cowichan Valley.
Find out what you’re missing
We’ll phone your line after hours, record what your customers hear when you can’t pick up, and show you. It costs nothing and there’s nothing to sign.
We’ll call your line after hours, record what your customers hear, and show you. No cost, no obligation.