Terms

The service

JobRelay answers calls you do not pick up, replies to the caller by text, passes the details to you, and contacts your past customers when you ask us to. We do not book jobs, quote prices or take payment from your customers on your behalf unless we have agreed that in writing.

What we need from you

Call forwarding set up on your line, the customer list for any reactivation work, and confirmation that you have the right to contact the people on it. You are responsible for the accuracy of that list.

Money

Setup is invoiced once at the start. Monthly service is invoiced monthly in advance. Messaging costs are passed through at cost. The $500 reactivation pilot is refunded in full if it does not book you a job, and we will show you the record either way.

Stopping

Either of us can end the monthly service with 30 days’ notice in writing. When it ends, the forwarding comes off your line and your number works exactly as it did before. Your customer list and your conversation records are yours, and we will send them to you.

What we don’t promise

We cannot promise a particular number of jobs or a particular amount of revenue. Phone and messaging networks occasionally go down, and when they do, calls behave as they did before JobRelay was installed. Our liability is limited to the fees you have paid us in the previous three months.

Law

These terms are governed by the laws of British Columbia.

Written for a small local business. Not a substitute for legal advice.