Stop losing jobs to the phone you couldn’t answer.
JobRelay answers the calls you miss, follows up the ones you forgot, and books more work without you lifting a finger. Built and run on Vancouver Island.
7:42 pm. You are under a sink in Saanich. The call goes to JobRelay instead of voicemail.
Hi, this is Island Plumbing. Sorry we missed you, we’re on a job. What do you need a hand with?
Hot water tank is leaking all over my basement floor
That sounds urgent. What’s your address and I’ll get someone to call you right now.
Sent to your phone: Urgent — water leak, Langford. Sandra, 250-555-0148. Wants someone tonight.
This isn’t lost marketing. It’s money you already earned.
You are not short of leads. You are short of time. Every week a few jobs walk out of your business through the same four gaps, and none of them cost you a dollar in advertising. They were already yours.
- Calls you can’t answerThe phone rings while you’re on a roof. No voicemail. They phone the next name on Google.
- Customers you haven’t spoken to in yearsHundreds of them sitting in your system. They already know you and they already paid you.
- Quotes that went quietYou sent it in March. You meant to chase it. You were busy.
- Invoices nobody chasedWork finished, money still out there, and you hate making that phone call.
How it works
Nothing to install. Nothing to learn. Nothing in your office gets replaced.
Your phone number stays the same
Keep the number on your truck and your business cards. Calls you don’t pick up roll to us instead of dying in voicemail.
The caller gets a text in seconds
We ask what they need, where they are, and how soon. Most people answer a text when they wouldn’t leave a message.
You get a summary on your phone
Who called, what they need, how urgent. You book it in Jobber, Housecall Pro, or the notebook on your dash. Whatever you use now.
What you get today
Missed-call text back
A call goes unanswered, the caller gets a text within seconds asking what they need. The conversation starts instead of stopping.
Job sorting and urgency
We work out the type of job, how soon they need it, and where they are. Flooding, gas and no heat get flagged for a callback from you, not handled by text.
Alerts straight to your phone
A short summary lands while you’re still on site. Name, job, urgency. Nothing to log into.
Past-customer reactivation
We go back through the customers nobody has contacted in months or years and get in touch. These people already trust you. This one usually books work within days.
Every call and message on record
You can see what came in, what was said, and what it was worth. Nothing happens behind your back.
Why not just get one of those apps
There are plenty of apps that text back a missed call. They’re cheap and they do that one thing, and then they stop.
JobRelay does that too. Then it goes into the customers you already have and starts booking the ones nobody has phoned in three years. That list is the most valuable thing in your business and it is sitting there doing nothing.
And when something goes wrong, you phone a person on the Island. Not a chat window in another time zone.
What’s coming next
These are being built. They are not running yet, and we won’t bill you for them until they are.
- Quote follow-upEvery estimate you haven’t heard back on goes into an automatic follow-up, so quotes stop going cold.
- Invoice remindersPolite reminders on overdue invoices that get firmer over time, with a link to pay.
- Review requestsA Google review request goes out when the job is finished.
- Maintenance remindersSeasonal and annual service reminders that turn a one-off customer into a repeat one.
- Jobber and Housecall ProBooked jobs pushed straight into the software you already use.
Based in Duncan. Serving Victoria, Saanich, Langford, Sidney and the Cowichan Valley.
Find out what you’re missing
We’ll phone your line after hours, record what your customers hear when you can’t pick up, and show you. It costs nothing and there’s nothing to sign.
We’ll call your line after hours, record what your customers hear, and show you. No cost, no obligation.